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Rules & FAQs

General Museum FAQs

What are your hours?

Please visit our Hours & Admission page for up-to-date information on our hours and admission rates.

What are your admission rates? Do you offer online tickets or require reservations?

Please visit our Hours & Admission page for up-to-date information on our admission rates. We do not currently offer regular tickets for purchase online, and do not require reservations. Admission may be purchased at the door.

How do I become a member?

Please visit our Become a Member page for more information and to purchase a membership online.

How do I become a volunteer?

Please visit our Volunteer page for more information on joining our volunteer corps.

Where can I park when visiting the Museum?

Please see our Parking Info page for details on parking near the Museum in downtown Prescott. Options include street parking on Gurley and McCormick Streets, our lot on Summit Street, and the downtown parking garage on Granite Street.

Where is the Library & Archives/Research Center located?

The Sharlot Hall Museum Research Center is located across the street at 115 McCormick St. For more information and hours, please visit our Hours & Admission page.

What are the Research Center hours?

Please visit our Hours & Admission page for up-to-date Research Center hours.

Is the Research Center open to the public?

Yes! The Research Center is a public research library that is part of the Yavapai Library Network, and as such, is open to the public without cost.

Do I need to make an appointment for a research request at the Research Center?

Appointments are preferred for research requests, as this allows staff adequate time to gather related information. Research requests can be submitted by phone at (928) 277-2003 or email at archivesrequest@sharlothallmuseum.org. No appointment is necessary for browsing the library’s book collection.

Do you offer tours?

Yes! We offer tours for both private groups and school groups. Tours must be booked at least 2 weeks in advance–please see our Tours page for more information.

Is the Museum wheelchair-accessible?

Yes! Our entire campus is wheelchair-accessible–please ask a staff member to direct you to accessible walkways and building entrances. Our exhibits are also ADA-compliant.

Does the Museum provide mobility devices for visitors (i.e. wheelchair, walker, stroller, etc.)?

Not at this time. The Museum requests that visitors requiring the use of a mobility device bring their own.

Do you allow vaping or smoking?

No, the Museum campus is both vape- and smoke-free.

Is alcohol allowed on the Museum campus?

No, we ask that you refrain from bringing alcohol to the Museum campus. Alcohol is only permitted on campus when served at a Museum-sponsored fundraiser or event.

Are animals allowed on campus?

No pets or animals are allowed on campus, with the exception of registered service animals.

Do I have to pay admission to visit the Museum Store?

No, the Museum Store is open to the public without admission. However, if you wish to visit any other part of the campus, you must enter through the Admissions Depot and pay regular admission. The Museum Store is open during regular Museum hours (see our Hours & Admission page).

Can I buy Museum Store products online?

Not at this time. However, you are welcome to make a donation or purchase/manage your membership online. Please click here to view our membership levels.

Are different admission rates charged for Living History Adventures or Pop-Up Programs?

No! These programs are included with regular Museum admission. Different admission rates apply to annual festivals and fundraisers such as the Prescott Indian Art Market and Sharlot’s Cellar.

How do I find out about upcoming events or join your email/newsletter list?

You can join our email list to receive our monthly email newsletter that covers upcoming events and programs at the Museum–as well as much, much more! Please click this link to join our email list.

Do you provide a print newsletter?

Our newsletter is a digital exclusive that is delivered by email. If you would like to sign up to receive our digital newsletter, please click here.

Are there restaurants nearby?

Please visit the Prescott Chamber of Commerce website for information on nearby restaurants and cafés.

Are visitors allowed to bring food on campus?

Yes! It can take several hours to enjoy the Museum to its fullest, and visitors are encouraged to bring lunch or a snack to enjoy at one of our picnic tables. Please note–while food is allowed outdoors, it is not allowed in any exhibit buildings.

Are visitors allowed to take photos?

Yes–for personal use. For commercial use (i.e. paid photoshoots), please talk to our Admissions team about restrictions and requirements. You can contact the Admissions office at (928) 277-2000 or admissions@sharlothallmuseum.org.

I have an object I would like to donate to the Museum. What is the donation process?

Thank you for your interest in donating your object! First, please visit our Collections Donations page. If your object fits the criteria on that page, please make an appointment with the Curatorial Department to review the donation and fill out an accession form (required by the State of Arizona).

I have a document / map / photograph / book that I would like to donate to the Museum. What is the donation process?

These items are collected by our Research Center. First, please visit our Collections Donations page under Collections to ascertain whether your items match our criteria for Mission Area. If so, please make an appointment with the Research Center to review the items and fill out an accession form (required by the State of Arizona).

Can I drop an item I wish to donate at the Admissions desk?

Please do not leave donation items at our Admissions desk–to admit an item to our collections, the donor is required by the State of Arizona to fill out an accession form. Donating an object without this form creates legal liabilities for both parties. Please see our Collections Donations page for more information.

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Check out our upcoming events and programs … there’s always something happening at the Museum.
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